Privacy Policy
Your privacy matters to us and we take protecting your information seriously
Information We Collect
We collect various types of information in connection with the services we provide. This includes information you provide directly when you interact with our website, subscribe to our newsletter, submit inquiries, or engage with our content. We gather data automatically through your use of our digital properties using cookies and similar technologies.
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→Personal identifiers including name, email address, and contact details you provide voluntarily
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→Technical information such as IP address, browser type, device information, and operating system
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→Usage data including pages viewed, time spent on site, navigation patterns, and referring sources
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→Communication records when you contact us through email, forms, or other channels
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→Cookie data and similar tracking technologies as detailed in our Cookie Policy
We collect only information necessary to provide, improve, and protect our services. We do not sell your personal information to third parties. Data collection practices comply with applicable Australian privacy legislation including the Privacy Act 1988.
How We Use Information
Information collected serves several legitimate business purposes. We use your data to deliver requested services, respond to inquiries, and maintain our relationship with you. Technical and usage data helps us understand how visitors interact with our website, enabling improvements to content, functionality, and user experience. Analytics inform decisions about content topics, design modifications, and feature development.
We may use your email address to send newsletters, content updates, or service announcements if you have subscribed. You retain control over marketing communications and can unsubscribe at any time through links provided in emails. We use information to detect, prevent, and address technical issues, security threats, and potential violations of our terms. Data helps us comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Australian privacy law grants you specific rights regarding personal information we hold. You can exercise these rights by contacting us through the methods provided at the end of this policy. We will respond to requests within reasonable timeframes as required by law.
Right to Access
You can request copies of personal information we hold about you, subject to certain limitations
Right to Correct
You can request correction of inaccurate or incomplete personal information we maintain
Right to Delete
You can request deletion of your personal information in certain circumstances as permitted by law
Right to Data Portability
You can request your data in structured, commonly used formats where technically feasible
Information Sharing Practices
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information with service providers who assist with website hosting, analytics, email delivery, and other operational functions. These providers access personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality.
We may disclose information when required by law, regulation, legal process, or governmental request. We reserve the right to share information to protect our rights, property, or safety, or that of our users or the public. In the event of business transition such as merger, acquisition, or asset sale, personal information may transfer to successor entities subject to this privacy policy or equivalent protections.
Data Security Measures
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Security measures include encryption, access controls, secure servers, and regular security assessments. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security of information transmitted to or stored by our systems.
You share responsibility for maintaining security. Protect any account credentials and notify us immediately if you suspect unauthorized access. We retain personal information only as long as necessary for purposes described in this policy or as required by law. When information is no longer needed, we delete or anonymize it using secure methods.
Contact Information for Privacy Inquiries
Address: 125 Stirling Street, Perth, WA 6000 Australia
Phone: +61 8 9107 0023
Email: content@pyranoviel.com